| Q. | What types of accounts receivable (A/R) services can ARTech offer healthcare providers? | | A. | ARTech can offer reimbursement resources to assist in: - The recovery of an aged A/R due to an acquisition, facility closure or obsolete information system.
- Collection focus for a company with staffing issues, i.e. heavy turnover or rapid growth resulting in insufficient resources.
- Collection of a specific block of problem accounts (by payer, or age). "Clean-up" of an A/R (neglected accounts).
|  | | | Q. | Is ARTech a collection agency? | | A. | ARTech provides services to medical providers to obtain reimbursement from insurance companies and patients. This may include the forwarding of certain delinquent accounts to a collection agency of the clients' choice.. | | | | Q. | Does ARTech handle all types of insurance companies? | | A. | Yes, ARTech staff has experience with all third party payers, i.e. federal (Medicare, Champus), private (commercial and HMO). | | | | Q. | Does ARTech handle patient collections? | | A. | ARTech routinely pursues the recovery of patient payments "on behalf of medical providers", i.e. co-payments, deductibles and non-covered services. However, when the account becomes delinquent, the account is either referred to the physician or forwarded to a collection agency, in accordance with the clients' instructions. | | | | Q. | Where is ARTech located? | | A. | ARTech is located in Oklahoma but handles collections for medical providers nationwide. | | | | Q. | What does ARTech charge for the collection of accounts? | | A. | ARTech charges a "contingency fee" based on cash recovered. ARTechs' fees are lower than industry average due to our higher rate of recovery. |
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